Privacy Policy

At Guangzhou SAIL Technology Co., Ltd. ("SAIL", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or contacting us.

Information We Collect

When you interact with our website or communicate with us, we may collect the following information:

• Your name
• Company name
• Email address
• Phone or WhatsApp number
• Country or region
• Product inquiry details
• Any information you voluntarily provide through contact forms, emails, or online communication

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and website usage data

How We Use Your Information

The information collected is used to:

• Respond to your inquiries and quotation requests
• Provide product information and technical support
• Process business cooperation opportunities
• Improve our products, services, and website performance
• Send product updates or promotional information (only when permitted)
• Comply with applicable legal and regulatory requirements

Information Protection

SAIL implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Access to your personal information is limited to authorized personnel who require the information to perform their job responsibilities.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

Information may only be shared when necessary:

• With trusted logistics or service partners to fulfill your requests
• When required by applicable laws or government authorities
• To protect the legal rights and legitimate interests of SAIL

Cookies

Our website may use cookies to improve user experience, analyze website traffic, and enhance website functionality.

You may disable cookies through your browser settings, although some website functions may not operate properly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.

Third-Party Links

Our website may contain links to third-party websites. SAIL is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites separately.

Your Rights

Depending on your local laws and regulations, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Object to certain processing activities

To exercise these rights, please contact us using the information below.